lybra thumbnail image spain travel winding road to recovery

The Winding Road to Recovery in the Spanish Travel Sector

After a false start to Easter Holidays, which brought a halt to what seemed a recovery in travel to Spain, flight searches have started to grow again

Read more

5 Step Plan to Create the Perfect Guest Experience

According to one study, 25% of customers would be more loyal to travel experience providers if they understood their needs through marketing

Read more

Traveler Trends and Guest Behavior – What’s Changed, What’s New?

Current challenges in the hospitality industry are impacting the way hotels function, they are also impacting traveler trends and the guest behavior

Read more

As Guests Become Apped Out Welcoming Words Show Hotel Authenticity

Even for those app-loving, techy individuals who prefer a touch screen to a smile and kind voice, hotels must remember the importance of guests interaction

Read more

Time to Bring Advanced Analytics Into The Strategy Room – Here’s Why.

From marketing and pricing to customer service, advanced analytics is now central to many corporate functions. However, that cannot be said for strategy

Read more

image of face with data points around showing importance of data strategy

How a Data Strategy Can Improve Hotel Profitability and Direct Bookings

While data is important in managing your distribution and improving your profitability, it’s not everything – it’s about creating a strategy

Read more

hotel employee and guest engagement with modern hotel automation technology

Three Advantages of Hotel Tech Built by a Hotelier

This goes back to understanding the complexity of a hotel and how everyone from management to the front desk to maintenance will be using this tool

Read more

Hotels Should See Post-Pandemic Landscape as Opportunity to ‘Be Direct’

The gradual ramp-up this summer is great chance for hotels to be strategic about their return to business and set a better, healthier distribution strategy

Read more

Who is Your Hotel Guest? How to Identify and Attract Customer Segments

Every piece of information beyond a guest name that you can collect will help inform your knowledge of their motivations, preferences, and purpose

Read more

black and white picture of man sitting next to old technology depicting how a hotel is slow to invest in rms technology

Is Automation in Revenue Management Really the Answer?

How revenue managers can leverage automation through sophisticated revenue management tools to boost business during the ramp-up

Read more