upselling

The Secret of Hotel Upselling and Cross-Selling

Hotel upselling and cross-selling are both great ways for you to boost incremental revenue on bookings. Both strategies revolve around a similar goal but it’s important to understand their differences. […]

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Measuring and Incentivizing Front Desk and Reservations Upselling

Chances are that like most hoteliers this time of year you are busy formulating your financial game plan for 2018. If so, I’m pretty sure your owners or asset managers […]

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Best Practices: Upselling and Improve Customer Satisfaction

From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to increase their business’ growth and profitability. However, these are not just tools to boost profits, […]

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Upselling: Icing on the Revenue Management Cake

Have you ever been pleasantly surprised to find your favorite dessert hiding in the refrigerator following a satisfying and wholesome meal?  You know that feeling of delight, even though you’re […]

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Hospitality In The Digital Age Of Disruption

This past week, over 300 hotel and travel marketing executives converged on New York’s Marriott Marquis to attend the HSMAI Digital Marketing Strategy Conference. While the conference’s theme was “Navigating […]

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TSA Solutions Supports Hotel Atlantic to Enhance its Upsell Revenue

  TSA Solutions supports the Hotel Atlantic Kempinski Hamburg to Enhance its Upsell Revenue, Promote Guest Satisfaction and Motivate Front Office Teams The 221-Room Hamburg Property Becomes the Third Kempinski Hotel […]

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6 insights to help revenue managers balance mobile

In the rapidly changing mobile world of revenue management, teams need tips to survive. We went in search of answers and this is what we found: 1.  RM has come […]

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How should you price resort fees?

Resort fees are proving profitable in the hotel business, with $2.1 billion in revenues collected in 2013 with an estimated margin of 80% to 90%. But that does not necessarily […]

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Effective Front Desk Upselling Increases Online Reputation by 25%

Implementing effective upselling methodology into a hotel’s front desk protocol has long been demonstrated to have a substantially positive and immediate effect on property revenues. Also considered a subsequent result […]

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