technology

With these considerations in mind, the challenge lies in harnessing the benefits of automation without neglecting authentic guest communication

By recognising limitations and embracing digital transformation, hotels can unlock new revenue streams and improve guest experiences

Modern technology tools can dramatically improve the guest experience by enabling travelers to curate their stay, get help quickly and be more independent

Chatbots are transforming the industry’s approach to loyalty and rewards programs by streamlining customer service and offering personalized interactions

As well as looking at the obvious impacts of the incredible amount of time that is wasted, along with missed revenue opportunities and overlooked cost savings

When it comes to conversational chatbots, we’re only at the beginning. As developers refine the language models interactions will keep becoming more human

This discussion recognises the challenges faced by independent properties in managing pricing strategies manually and how automated pricing systems can help

I hope that this article gives you more insight into the importance of both a forward-thinking tech stack, but also, your human tech stack

Whether you’re looking to upgrade your booking engine or considering your first one, understanding essential features your booking engine needs is crucial

Welcome to 2024, dear hoteliers, where a well-structured tech stack is the cornerstone of a thriving hotel. Is it time you created one?