technology

This article examines AI applications that can optimize the guest experience in luxury hotels, whether through existing technologies or those yet to emerge

In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters

Don’t just back a technology, back a problem. You have to fall in love with the problem and then pick the right solution, not the other way around

The future of hospitality lies in combining cutting-edge AI technology with the warmth of human connection – are you ready to step into it?

When a data provider transitions from being a neutral resource to a competitor, the fundamental trust underpinning the partnership erodes

The hotel industry is no stranger to the complexities of managing vast amounts of data, often leading to an overwhelming need for bespoke reports

The booking journey has taken on a significantly different form today. We have entered an age of tech-driven independence and autonomy

Here is our round up of 6 Expert Partner Technology Updates or Integrations: BEONx, Chatlyn, Cloudbeds, Flyr, The Hotels Network and Atomize

Understanding the realities of business intelligence is the first step toward making data-driven decisions that can propel your hotel to new heights

In this interview we discuss what hoteliers should consider before investing in a Revenue Management System (RMS)