technology

person sitting in a hotel reflecting importance of understanding your guest behaviour and preferences which you can access via a CRM

6 Ways to Increase Revenue with a Hospitality CRM

If there is something that people working in marketing in hospitality are talking about is the power of a CRM system created especially for hotels. NB: This is an article […]

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ITB Berlin 2025 Revenue Hub Expert Partners Exhibiting or Attending

Heading to ITB? So are our Expert Partners ….. Like to Meet?

With so much to see we thought it might be helpful to see which of our Expert Partners are exhibiting or attending ITB Berlin 2025

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neon sign saying it is now o clock reflecting need for hotels to stop focusing on the hype and take action regarding real ai for real revenue management

Stop The Hype: Real AI for Real Revenue Management

The conversation around AI in revenue management is not just about hype – it’s about ensuring successful implementation and impact

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The 10 Best Hotel Marketing Tools

Whether looking to streamline tasks, connect better with guests, or improve online visibility, these are the top 10 hotel marketing tools you need

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two puzzle pieces coming together reflecting expert partner hotel Tech updates

Expert Partner Hotel Tech Updates and Awards – January 2025

Round up of Expert Partner Hotel Tech Updates and Awards – HiJiffy, The Hotels Network, Atomize, RoomPriceGenie, SiteMinder and Cloudbeds

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two people one holding a tick and one holding a cross reflecting the dos and don'ts of implementing a CRM in your hotel for the first time

A Complete Guide for First Time Implementation of a Hotel CRM

We explore the dos and don’ts of implementing a CRM in your hotel for the first time, inspired by best practices with a focus on hospitality

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ai generated human profile with data lines running into it's head reflecting how agentic ai works to the benefit of a hotel

How AI Agents Are Transforming Revenue Management

AI agents are emerging as the transformative force reshaping how revenue professionals in travel and hospitality work

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Graphic of a digital brain and Human head reflecting how ai agents have accelerated the shift from automation to intelligence

AI in Luxury Hospitality (Part 1): Potentials and Applications

This article examines AI applications that can optimize the guest experience in luxury hotels, whether through existing technologies or those yet to emerge

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Guests Have Less Staff Interaction So Each One is More Important

In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters

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AI Not Always the Solution: First Fall in Love with the Hotel Problem

Don’t just back a technology, back a problem. You have to fall in love with the problem and then pick the right solution, not the other way around

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