technology

Hotel Web Design Trends and Why We Won’t Need Them Much Longer

I know I was just on my high horse about hotel web design and website visuals in general, but that is for a reason. Design is only a sliver of what makes your website successful.

Read more

The Race for the Customer and the Connected Trip

Even if the connected trip doesn’t come to fruition in 2020, other technology opportunities will. Focus on connected thinking to be in a position to capitalize on whatever emerges

Read more

Why 2020 Should be the Year of MICE Revenue Management

Podcast: Why 2020 Should be the Year of MICE Revenue Management

The topic for this podcast discussion is MICE Revenue Management – what are the challenges and why this should be a much higher priority for hotels with meeting and events space

Read more

Discover the Latest Travel Technology Buzzword of 2020

One new travel technology that has recently started to bubble up more often is the ‘connected trip.’ What the heck does that mean, and what are the opportunities and potential challenges for hotels?

Read more

10 Ways a Mobile App Can Change the Game for Your Hotel

While world travellers want to use a mobile app for hotels, and hotel app features are chosen for user-friendliness, there is a flipside – those who own hotels looking to run them from a device

Read more

The Ultimate 10 Hotel Tech Checklist: Hoteliers, Are You Ready for 2020?

Hoteliers, how do you feel about your current technology stack? Does it support the goals you have for 2020 and beyond? Or is it time for an upgrade?

Read more

How to Improve Your Hotel’s Visibility Within Concur

As hotels strive to increase their market share of bookings from preferred corporate programmes, we’ve found there is a lack of information available to optimise our visibility in Concur

Read more

different slices of pie indicative of hotel revenue mix

Podcast: Distribution Strategy, OTAs and Google

In this podcast we talk about the topic of Distribution Strategy, how this is changing for the future, what part do OTAs play and where does Google fit into this changing landscape.

Read more

head with different colour arrows showing different decision when buying or booking a holiday from a website

Website Design Trends for 2020

Web designers are looking to the future and the past for inspiration. Thanks to these opposing design trends, movements and styles it’s safe to say web design in 2020 will be full of surprises.

Read more

Platform Thinking: A Powerful Approach to Upselling

When hotels select only one point of contact to rely on data for upselling the systems inevitably rely on different data about the guest, which disrupts the overall guest experience.

Read more