technology

During the pre-stay phase, you can already start creating great experiences and boost revenue while guests are looking, booking, and preparing their stay

Setting your price based on historical trends and knowledge of the market is like setting off on a journey using a map or old school GPS

Sending pre-arrival upsell campaigns is a great way to foster engagement, boost the guest experience and promote more ancillary revenue opportunities

Main difference between Customer Relationship Management and a Customer Data Platform is there in the name: CRM manages relationships, CDP manages data

To improve your website, it’s good to be aware of trends sweeping the web so you’re providing the best possible chance of increasing your direct bookings

To cut through complexity and create forward-looking commercial approaches, revenue managers and leaders need access to data from all corners of a property

Emilio introduces us to Beonprice, it’s solutions, their core differentiators and how their aim is to empower Revenue Managers through their solution

Using the Direct Booking Index to track how effective your hotel’s direct channel strategy is will encourage your brand to give more focus to direct channel

For such unpredictable times we have now you should choose the right pricing strategy and have an option to change it easily and quickly when needed

There’s no set timing for full, world-wide reopening, but we can be sure once governments give the green light, local and regional demand will come quickly