technology

The Hoteliers Wake-Up Call to New Technology

The Wake-Up Call Alarm bells are ringing everywhere as new technology permeates the hotel industry in a big way. Hoteliers, at times, have tried to turn a blind eye to […]

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Five ways chatbots could change the hotel industry

With the widespread adoption of in-house apps, instant messaging and even robots, hotels are on the cusp of a chatbot revolution. Chatbots are already working hard in the hospitality industry, […]

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Generating revenue from your hotel’s Free WIFI will be key in 2017

For hotels and resorts over the last few years have always been faced with the same issue, which is the urgent need to improve their WIFI infrastructure so their guests […]

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The Case for Hotel Revenue Intelligence, the Smarter Solution

NB: This is an article by Duetto The biggest pain point in hotel revenue management from the beginning has been the amount of time spent wrangling the right property-level data […]

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5 Ways for Hotels to Counter Growing Pressure from Review Sites

NB: This is an article from Alice Hotels are under increasing pressure to evolve. Review sites, the sharing economy, and even the rise of dedicated hotel technology are making adaptability […]

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IHG reservation system advances with direct business on roadmap

InterContinental Hotels Group is pinning a lot on its new Guest Reservation System. GRS is being developed on a community model by Amadeus with IHG the first hotel company on […]

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What Marriott learned from faulty Facebook chatbot

Marriott’s first foray into Facebook Messenger in March 2016 was a complete disaster. The bot immediately misfired, sliding into customers Facebook inboxes to make unsolicited suggestions. Customers who had recently browsed through […]

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HotelTonight joins mobile loyalty space with app tiered rewards program

HotelTonight is the latest travel marketer to foray into mobile loyalty, opting to roll out a new in-application feature called HT Perks, which lets users unlock bigger discounts based on […]

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TravelClick’s Demand360 enhances IDeaS advanced revenue management solutions

NB: This is an article from TravelClick TravelClick, a global provider of data-driven solutions that enable hotels to maximize their revenue, and IDeaS, the leading provider of revenue management software […]

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Cloud IQ predicts shift towards conversion optimisation

There will be a shift in marketing budgets towards technology that helps travel firms convert their browsers into bookers in the next two years, according to an analytics specialist Cloud […]

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