technology

Inside the London usability lab of Expedia

Walking through what could have been mistaken for a door into a boiler room in Expedia’s modern London offices in Angel, you wouldn’t think you were entering a hub where […]

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Predictive analytics is the future of hotel Revenue Strategy

In case you haven’t noticed, the hotel industry has changed significantly in the past decade, and in many ways revenue management is leading these changes. Specifically, at most hotel companies […]

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Five useful AdWords features to use during the peak booking season

With the peak holiday booking season almost upon us, advertisers need to be aware of the AdWords features that can help a campaign succeed. Here are five features of AdWords […]

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Airbnb Trips presents airlines with a digital ancillary revenue masterclass

For any airline concerned about keeping control of their relationships with their customers and leveraging digital channels to boost ancillary revenues, the launch of Airbnb’s “Trips” should serve as a wake-up […]

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5 Ways to Drive Direct Bookings for the Modern Traveler

How do young, modern travelers behave online? What connects to them, and how can your hotel use that information to drive direct bookings through your hotel website? Google’s Consumer Barometer […]

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How travel has sown the seeds of its own disruption

Disruption in travel is likely to be born from within it, according to a founder of Intent Media and a former senior executive of Travelocity which previously owned lastminute.com Richard […]

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Airbnb out to be Wechat of travel – do everything with one app

By the time Lady Gaga appeared on stage on Saturday night as a surprise closing act for Airbnb Open, a three-day festival in downtown Los Angeles celebrating the brand’s values […]

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3 Fundamental Practices of Metasearch Management

We all know the power of 101 – fundamental knowledge. In practice, what is fundamental leads to advanced applications and continuous pursuit of improvement. Today we wanted to share some […]

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How a hotel can use GDS to tap into the cruise travel market

A GDS is used by many parts of the travel industry for many different markets. But did you know your hotel can use it to attract a completely different type […]

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Are GDSs fit for purpose? A checklist

In recent months we have seen several airlines ratchet up their rhetoric against the global distribution systems (GDSs), namely, Amadeus, Sabre, Travelport, and Travelsky. In particular some airline CEOs have […]

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