technology

7 Trends That Will Change Social Media in 2017

It’s the start of another year, which means you’re probably back in the office after vacation, hard at work on your New Year’s resolution. And if you’re a marketer, you […]

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Why Measuring Guest Feedback is Essential for Hotel Groups

Managing any business across different branches and locations is no easy task, and a hotel group is no exception. As your locations diversify and your business grows, so you need […]

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How Expedia, Hopper and Skyscanner Use Big Data

In the travel industry, airlines and travel agents might categorize you as one of the following types of travelers: a standard traveler, a deal-seeker or a first class frequent flyer. […]

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No More Spaghetti: Where Hotel Technology Must Go in 2017

A fly on the wall of a conversation about hotels and technology will almost invariably hear the word silos. How are technology silos holding us back, for instance? Data silos […]

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Will Facebook Recommendations Create a New Channel for Hotel Bookings?

Facebook has recently launched a new tool to help users discover new experiences, things to do, events, and services based on suggestions from their friends. After writing a post, Facebook […]

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Buy Buttons Out Email Still In – Keep Marketing Momentum Strong

The close of 2016 is upon us and it’s time for marketers to conduct an annual review of the strategies and tactics they’ve used throughout the year. Weighing the pros […]

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Booking.com’s Digital Travel Assistant Planned Our Trip to Paris

It’s midnight in Paris and I’m sitting in a velvet booth at a theater called Le Crazy Horse. A waiter with a ponytail has just sabered a bottle of champagne […]

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How Much Does Facebook Advertising Cost? Complete Guide to Ads Pricing

We previously shared what $5 per day will buy you on Facebook Ads, but how much does Facebook advertising really cost? That’s a tricky question! And the short answer is, […]

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Google Analytics: Gaining Actionable Insights on Content Marketing Conversion Goals

More than ever, marketers need to determine content marketing ROI. Google Analytics (GA) is an ideal place to start. Setting up GA to track goals is an important first step […]

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How TripAdvisor Algorithm Works & How To Rank Higher

Reading guest reviews has become a standard process in the travel shopping journey. 95% of travelers read travel reviews when planning a trip and 76% of travel shoppers believe that […]

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