Reviews
How Hotels Can Get More 5 Star Reviews on Tripadvisor and Google
In reality, even stellar experiences often go unmentioned. So, how can hotels consistently earn more 5 star reviews on Tripadvisor and Google?
How Guest Feedback is Powering AI-Driven Personalization
The future of effective content personalization is not just about who the guest is, but what they are saying about their experiences
5 Strategies for Higher Guest Satisfaction and More Bookings
Guest satisfaction is not just about making guests happy. It drives revenue, builds your reputation, and keeps guests coming back
How to Increase Google Reviews and Improve Hotel Visibility
Don’t simply hope for guest reviews based on goodwill alone. A proactive approach, offering a gentle nudge, is often necessary to encourage reviews
Booking.com Review Guideline to Managing Hotel Guest Feedback
Let’s explore why review insights for hotels matter, how to optimize your Booking.com presence and key tips for feedback management
What’s the Real Cost of a Bad Review? It’s More Than You Think
While positive reviews can drive business, a single bad review can cause serious damage. But how much does a bad review really cost?
Reviews to Reservations: Leverage Guest Feedback to Drive Bookings
Google heavily incorporates reviews in its local search algorithms, meaning higher ratings significantly boost your hotel visibility and improve ranking
Evaluating Guest Ratings and Key Guest Experience Metrics
We break down how to evaluate guest ratings, make service improvements and more so you can turn feedback into your hotel’s biggest advantage
Decode the Relationship Between Hotel Rates and Guest Reviews
Does charging more lead to harsher guest reviews? Is there a ‘tipping point’? A rate threshold beyond which guest satisfaction might dip
Guest Reviews and Feedback: The Path to Increased Revenue
Guest reviews offer more than just a revenue benefit, they are also a real-time audit of your property operations, providing valuable insights into:
