Reviews

When a potential guest hears real feedback from real travelers, trust grows and direct bookings follow. Those are the stories you share

Managing your online reputation is not just about guest satisfaction; It allows you to grow revenue and strengthen your hotel position in the market

In 2025, reviews are no longer a passive element of your online presence. They are a dynamic, high-converting marketing channel

Understanding this silent evolution in guest psychology is a critical differentiator between hotels that merely satisfy and those that genuinely delight

From post-stay surveys to online reviews, the voice of your guest has never been more accessible. But are you using it to drive your revenue strategy?

In the competitive hotel metasearch landscape, reviews and ratings are more than just numbers, they are powerful tools that influence your online visibility

Hotels rely on OTAs like Booking.com, Agoda, and Expedia to stay visible and fill rooms. But while these platforms drive bookings, they can also cause unintended revenue loss – not […]

In reality, even stellar experiences often go unmentioned. So, how can hotels consistently earn more 5 star reviews on Tripadvisor and Google?

The future of effective content personalization is not just about who the guest is, but what they are saying about their experiences

Guest satisfaction is not just about making guests happy. It drives revenue, builds your reputation, and keeps guests coming back