The Role of On The Books Data in Revenue Management
Despite the many changes the hotel industry has undergone, one aspect remains the same, on the books data still plays a vital role for commercial teams
No Vacancies: When Do You Sell Out Your Hotel?
During high demand periods, staff working extra hours are paid higher rates for those hours, which doesn’t impact hotel profits as much as you think
Revenue Management Discipline’s Need to Adapt Not “Go Back to Normal”
During COVID-19, ownership groups and management companies took organizational decisions that impacted the effectiveness of Revenue Management
Top 5 Questions Your Reservations Team Should Be Asking In 2022
What can hotel reservations do that no website, IVR voice, or chatbot do? By asking the right questions, we can enable uniquely human engagement
Running an Efficient Reservations Department
How can you run a reservation department short-staffed and still be able to offer elevated guest service and increased revenues?
Why Invest in Hotel Booking Follow-Up Sales Strategy?
It is important a hotel takes initiative and follows up with potential guests throughout the entire booking process. This increases the chances of success
The Increase in Revenue of a Good Room Upselling Strategy
There is a general consensus that a good room upselling strategy brings a lot of value to the hotel. We summarise it in four points:
How to Add Restaurant ‘Book Now’ Button On Instagram (Hidden Feature)
One Instagram feature many restaurant operators still aren’t aware of is the ability to add a reservation link within a restaurant’s Instagram profile
How to Get More Restaurant Reservations with Google
Getting the GMB basics right is very important so let’s look at a powerful way to drive bookings to your restaurant by adding a ‘Reserve a table’ button
What is Your Optimum Occupancy Percentage in This Staycation World?
Staycation is here to stay. Strong occupancy is here to stay but the question remains for us all… how much occupancy is too much?