loyalty

When done right, loyalty programs can be an ideal way to get guests to keep staying at your independent hotel time and time again

The exchange of goods and services is a critical cog in the wheel of how our world works. NB: This is an article from Laasie As we skim through the […]

Hotels can adopt a ‘best of both worlds’ approach, which sees traditional loyalty programs and new-age, instant reward programs working together seamlessly

A smooth guest experience impacts how they feel about your hotel and services and how they engage with it in the future

Believe it or not, guest loyalty isn’t dead. It’s there for the taking – as it always has been – it just needs hotels to work intelligently and personally

Independent hotels can drive direct bookings and enhance guest loyalty with a modern, loyalty platform that allows guests to look, get hooked, and then book

The amount of time hotels put into analysing their loyalty programs depends on the resources they have and how dedicated they are to evaluating the program

Across industries, marketers and business owners find themselves ruminating over the same question – is loyalty dead?

The guest experience needs to be good, and consistent, across all channels, from website to the app, the booking experience and on-property experience

Brands that can use loyalty programs effectively to unlock the potential of repeat guests can gain a significant edge over the competition