Hotels
Do general managers and revenue managers need to form an alliance
Do general managers and revenue managers need to form a hotel alliance? Absolutely they do. Revenue managers and general managers both drive their hotels toward achieving gilt-edge revenue performance. However, […]
Should We be Concerned About ADR?
Projections for 2017 and beyond by STR, CBRE and PKF all call for anemic occupancy growth at best, notwithstanding record occupancy levels for the U.S. hospitality industry. With Revenue Per […]
Who is the guest of 2020 and what technology based systems will be used
This week, we tuned in to a fascinating webinar held by Revinate, Siteminder and IdeaS. In this webinar, Peter O’Connor, Professor at ESSEC Business School looked at what the future of the Hotel Industry will […]
Maximize your hotel’s direct bookings: Sabre & IDeaS webinar
When it comes to pricing and revenue management, one of the biggest challenges for hoteliers is creating a strategy that captures as much revenue as possible while also considering guests’ […]
10 Gifts Hotel Marketers Want For The Holidays
‘Tis the season to create your holiday wish list. However, a hotel marketer’s wish list is unlike any other. Instead of asking for a new car or the latest tech […]
The Link Between Loyal Customers, RGI and Market Share
Revenue Generated Index is the key performance measure used by hotel companies to track changes in market share relative to competitors. But equally important is to understand the key drivers […]
Design tips for your hotel website: Make these features your main focus
Your website design plays an important role in the success of your online brand. It seems like there’s a never-ending stream of new features and resources that you can use […]
Airbnb and third party distribution – and so it begins again?
Airbnb has dipped its toe back in the waters of third-party distribution, almost a year to the day since it axed its original affiliate programme. The global property-sharing giant has signed […]
What a Ride: A Day in the Life of Hotel Rate Codes
Do you really know what your hotel’s rate code has to go through to reach its end destination? Unless you specialize in distribution, most of us only know what happens […]
Technology helps you understand your customers, not just acquire them
For most people, gone are the days when you popped into your local travel agent on the high street to book a romantic honeymoon to Venice or a family holiday […]
