Hotels

Bidroom.com becomes a commission free booking platform

In a revolutionary move, the online booking community, Bidroom.com, announced that it will stop charging hotels commissions for bookings on their website. Bidroom founders, Michael Ros and Casper Knieriem, have […]

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10 Traits of an Ideal Revenue Manager

With recent improvements in technology and a focus on acquisition cost, the defining characteristics of today’s ideal revenue manager have changed—and through our work at Charlestowne Hotels, we’ve identified a […]

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Group Bookings in New Year Brighten Hotel Outlook

NB: This is an article from TravelClick Committed occupancy* and average daily rates (ADR) for the first quarter of 2017 are showing major signs of growth with group travel leading […]

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Next Generation PMS to Play Key Role Enhancing Guest Experience

NB: This is an article from Agilysys New eBook Provides Roadmap for Hoteliers Looking for New PMS Technology Agilysys, a leading global provider of next-generation hospitality software solutions and services, […]

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Google says US hotels related searches are up 25% in the US

Conventional wisdom says that using search to plan and book travel is old-fashioned. Consumers now start their trip research elsewhere, such as on Facebook or Apple TV, or they may […]

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Jumpstart Your Hotel’s Direct Bookings through Multichannel Campaigns

Multichannel campaigns are one of the most effective ways to boost direct bookings, build one-to-one relationships with current and future guests, and ultimately, encourage repeat guests throughout the customer lifecycle. […]

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Kayak’s CEO critiques Google, Airbnb, and others

Steve Hafner, co-founder and chief executive of Kayak, is living up to his reputation for being one of the liveliest annual on-stage interviewees at the Phocuswright Conference. On-stage he says […]

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The Hotelier’s Handbook to Managing Guest Expectations

NB: This is an article from Sojern There are a number of challenges facing hoteliers today, including managing guest expectations. Ensuring that guests’ expectations are set and met is an […]

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Morgan Stanley: Airbnb Threat to Hotels Only Getting Sharper

Not even President-elect Donald Trump can make the hotel industry great again. The industry is already experiencing trouble with lower occupancy rates and smaller profits per room, and a new survey from Morgan […]

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Taking Flight: The Science of Revenue Management

Hotel revenue management has evolved into a very different science from what it was when airlines began using it many years ago, and one of the fascinating aspects of observing […]

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