Hotels

Dori puts forward his views on why it’s even more important in the current climate that Revenue Managers must make themselves indispensable

Key is to know where the industry is heading and keep forecasted trends top of mind when considering how to allocate digital marketing dollars

Reward loyal guests with a gift voucher and incentivise potential customers to spend more by giving them a voucher for additional hotel credit

When news of the travel bubble between Hong Kong and Singapore was announced, interest in hotel searches increased dramatically

Hotels who have not moved to Google Pay Per Stay (PPS) offering are missing huge opportunity to capture demand without risking their cash flow

So how long do visitors stay on your hotel website? Average is 15 seconds. This means that your website must engage visitors almost instantly

Combining data from New Zealand and Australia, we can see a steady flow of recovery growth in occupancy rates, despite major lockdowns

Hotels are not only looking at rooms-as-office day rates, but also large event rooms that could be converted to socially distanced workspaces

Cost side is where hotels saw their profit turn south. Minimal revenue was eaten up by expenses that remained constant enough to make a dent

We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool