Hotels

The bar is even higher for hospitality than before the pandemic, and those that can meet or exceed expectations will win. Here’s how:

The key to delivering your guest what they truly want is to understand them, and to do that your hotel needs to develop an initiative to get to know them

What if we could look at profitability buy segment and roll that up to to see revenues and the associated financial costs by market segment?

Many companies launch pricing transformations as a way to create value quickly and sustainably. NB: This is an article from McKinsey Indeed, pricing excellence in B2B settings—setting the right prices, and […]

The newly restored diplomatic relations between Saudi Arabia, the UAE, and Qatar appear to have shone a positive light on travel intent

In this “Who Are We” video we are joined by Pablo Delgado, CEO of mirai. We talk about his background, early days of mirai and how it evolved

There’s a fine line between spam and email marketing. That’s why it’s essential to build a coherent email marketing strategy, to find the right balance

Hoteliers need to understand the facts which drive their operations and the technology available to digitise and deliver a first-class guest experience

The majority of markets are continuing to feel serious effects of continued uncertainty amongst travel bookers due to rapid rises in global COVID cases

Another important deciding factor for choosing hotel accommodation is the ability to cancel or rebook without penalty, which ranked just above price