guest experience
Why Email Capture Rate is Critical for EMEA Hoteliers in 2025
High email capture rate means you can communicate directly with more guests, present personalized offers and specific campaigns to drive engagement
Why Hotels Should List Area Attractions on Their Website
Hotels should showcase area attractions on their website to enhance the guest experience, boost direct bookings and drive additional revenue
10 Ways to Make Your Hotel Social Media Stand Out in 2025
Many hotel social media feeds have started to feel more like static online catalogs than dynamic invitations to explore, feel, and connect

WhatsApp Hotel Templates for a Personalized Guest Journey
A WhatsApp Template is a pre-approved, structured message that allows hotels to automate communication while keeping it personal

How Guest Experience Impacts Revenue Management
The connection between exceptional guest experience and revenue management is a proven driver of sustainable business growth
Hotel Personalization: Trends That Will Drive Revenue & Loyalty
Smart hoteliers understand the shift and are using data-driven personalization to boost conversions, loyalty, and business performance

Expert Partner Hotel Success Stories – March 2025
Here is the March round up of 11 Hotel Success Stories from our Expert Partners touching on revenue, bookings, guest experience and engagement. Atomize, BEONx, Lybra, The Hotels Network, Userguest […]

Increase Revenue and Guest Satisfaction with a Games Room
A games room helps your hotel stand out. It’s a point of difference in a competitive market and adds tangible value to the guest experience
How to Attract Solo Travellers to Your Hotel
If you’re looking to tap into this growing market, here are some effective marketing strategies to help promote your hotel to solo travellers

AI Agents: Revolutionizing the Hotel Sector
Welcome to the future of the hotel industry, powered by AI agents. We look at what these tools are, how they work, and why they are a game-changer