Expert Insights

woman and robots in front of computers reflecting the question of whether revenue managers are doomed in the age of rms and ai

Are Revenue Managers Doomed in the Age of RMS and AI?

AI can make revenue management work leaner and more precise, but without the right prompt, results are mediocre at best or, at worse, harmful

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man walking up stairs maybe having left a hotel reflecting the importance of timing when trying to build loyalty with former guests

5 Post-Stay Strategies to Build Loyalty After Guests Leave

We are moving from seeing guests in a transactional way to see them as long-term partners. Here are five post-stay strategies you can implement

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hotel guest with room service breakfast reflecting how an effective gdn campaign can triple breakfast package revenue production

GDN Campaign Triples Luxury Hotel Breakfast Package Production

The GDN campaign not only elevated the hotel’s visibility within its target market but also delivered immediate and significant measurable returns

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person on mobile using chatgpt to find out where they are maybe looking to book a stay illustrating the importance for hotel to embrace geo to increase visibility

GEO: The Next Frontier in Optimization Hotels Can’t Ignore

Creating a strategy that balances GEO and SEO doesn’t require a technical overhaul. It needs clarity, consistency and intent. Here are a few starting points

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calendar showing the month of january which can often be a quiet month for hotels in the low season reflecting the need to have high impact on their website to drive conversion

Turning Low Season Into High Impact on Your Hotel Website

Focusing on storytelling, unique experiences and value-driven offers, the low season can be transformed into a time of meaningful engagement

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heart on a keyboard reflecting the importance for hotels to turn valentine day hotel searches into direct bookings

How to Turn Valentine’s Searches into Direct Bookings

Most Valentine’s Day bookings happen within a tight booking window – often 2–14 days before the date. That’s when Google search intent spikes

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letters spelling out the word pricing

Per Day Pricing or Occupancy Based Pricing?

Is it possible to achieve the revenue precision of Occupancy Based Pricing with the operational agility of Per Day Pricing?

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suitcases lined up questioning the revenue management approach of airlines and their pricing of cabin bags and whether it is misleading or not

EasyJet £5.99 Cabin Bag Pricing: Revenue Management 101

The BBC article about Easyjet ahd their cabin bag pricing misses the wider reality: this isn’t misleading pricing, it’s textbook airline revenue management

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car engine illustrating the need for hotels to adopt new ways to supercharge their revenue in 2026

49 Tips Revisited: 5 New Ways to Supercharge Your Revenue in 2026

In 2017 we released 49 Tips to Supercharge Your Revenue. Today, those tips still hold up remarkably well. But we’re adding 5 new tips for the modern era

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three motorbikes racing each other in much the same way hotels must adopt new rules of revenue management to stay ahead in 2026

6 Hotel Revenue Management Strategies to Stay Ahead in 2026

Today, demand can shift in an instant, and competitors’ rates tell you nothing about their strategy or inventory levels. The tools and strategies of the past can’t keep pace with […]

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