distribution
How Distribution Systems Are Like Seat Belts
Many of us with children have faced the question: “Why do I have to wear a seat belt?” Most people use them, of course, because there’s no great alternative for […]
Airbnb may become a direct threat to hotels
Airbnb, originally a short-term rental listings platform, may become a direct threat to hotels, according to some asset managers and chain executives. The alarm was heightened when the San Francisco […]
Most Valuable High Touch Channels in the Digital Age
These days, the guest journey has grown more complex. On a typical day in 2015, millions of people worldwide will book lodging accommodations. The exponential growth of the internet and […]
France’s end to rate parity creates grey areas
A new law creates carte blanche on room prices but a big legal “grey area” and mounting conflicts between hotels and OTAs. Some have declared it the equivalent of the […]
Rate parity legal landscape
Over the last decade, online travel agencies, such as Expedia, Travelocity and Booking.com, have gained enormous market power. The OTAs have advertising budgets that dwarf those of most hotels, and […]
Expedia Orbitz deal gets a high profile naysayer
Almost seven months since the proposed acquisition was first announced, a major lobbying group has come out against Expedia-Orbitz deal. The American Hotel and Lodging Association says it registering its opposition to the […]
Demand Generation for hotels
Demand generation has always been important to hotels, why else have sales departments? NB: This is an anaylsis by Max Rayner, a partner at Hudson Crossing. But lately it has […]
Deep dive into last-minute online hotel booking habits
Let’s face it, before HotelTonight and chums came along the big boys of online travel had probably never even considered carving out a niche for last-minute online hotel booking. Or if they had, […]
Expedia to scale back on hotel rate parity
Expedia is to axe clauses relating to rate parity in contracts with all its European hotel customers. In what could be seen as another landmark moment in the ongoing rate parity […]
Hotel firms invest in rivals to Airbnb
Hotel companies are investing in home-sharing start-up rivals to Airbnb and launching digital initiatives designed to cater to travellers looking for alternative forms of accommodation. Hyatt Hotels is reported today […]