distribution
The Hidden Cost of OTA Rate Leakage
This comes down to commercial ownership. The strongest-performing hotels are not necessarily the ones with the widest OTA exposure
From Yellow Pages to AI: Hotel Booking Behaviour Is Changing
Guests have always compared options before booking. The difference is that technology has made the process dramatically easier
The New Billboard Effect: ChatGPT the Next Front Line of Distribution
The question is not whether AI affects distribution; it already does. It is how deliberately hotels choose to compete in this new front line of visibility
AI is Reshaping Hotel Demand Requiring a Distribution Rethink
In a world where AI is shaping every travel decision, distribution is no longer just about visibility. It is your most powerful lever for protecting profit
Wars Reshape Travel: What the Iran Conflict Means for Europe
Instability reshapes travel behaviour. Hotels must revisit source markets, recalibrate pricing, and adjust distribution strategies with speed
How AI Shifts Guests from Website Browsing to Conversation
The role of the website as an interface will be threatened as it faces increasing competition from conversational channels that operate outside a browser
How to Conduct an Effective Hotel Displacement Analysis
A hotel displacement analysis helps bring structure to complexity, as outlined below in the discussion of three key factors that should inform your approach
Hotels Are Paying for Guests They Already Own
Across paid search, retargeting, metasearch, and OTA channels, hotels routinely pay to convert guests who had already made the decision to book them
Real Reason Guests Book Via an OTA Instead of Your Website
Hotels do not solve OTA dependence by making the checkout path slightly better but by controlling more of the moment of introduction
Bookings Aren’t Revenue: When OTA Revenue Leakage Happens
To maximize revenue performance, you need to understand not only where bookings come from, but also how much profit each channel delivers
