digital
Hotels Are Paying for Guests They Already Own
Across paid search, retargeting, metasearch, and OTA channels, hotels routinely pay to convert guests who had already made the decision to book them
Google Tools That Should Not Be Missing From Your Hotel Strategy
In the hospitality sector, reducing dependence on OTAs remains a priority, and one of the key elements to achieve this goal is an effective google presence
Eco or Budget Hotels? How To Market to Those Seeking Both
Today’s traveler wants eco-conscious stays and budget-friendly hotels, so marketers must learn to balance low-cost actions with high-impact initiatives
Real Reason Guests Book Via an OTA Instead of Your Website
Hotels do not solve OTA dependence by making the checkout path slightly better but by controlling more of the moment of introduction
Why Independent Hotels Need a North Star More Than Ever
A north star matters so much now. It is the thing that protects a hotel from becoming just another well-styled option in an increasingly crowded field
Top 5 ADA Website Accessibility Issues Triggering Hotel Lawsuits
Here are the top five ADA website accessibility failures most often cited in lawsuits against hotels, and what hoteliers should understand about each
Why Hotels Should Add Bing to Their Channel Mix
When hoteliers think about hotel paid search advertising, most immediately focus on Google. While Google Ads remains a core part of any digital marketing strategy, relying on a single search […]
The New Hotel AI Funnel: Discoverability vs. Transaction
Just like getting a hotel to rank on page one of Google, discoverability is about being an option in the consideration set, or were we even surfaced
Successful Hotel CRM Adoption is About People, Not Tech
Hotels put so much effort into the Find and Book phases of the guest journey. Now it’s time to put the emphasis on the CRM in order to Grow
The Hidden Revenue in Your Existing Database
Hidden revenue in your existing database is not theoretical. It is measurable and scalable. Your database is a portfolio of future bookings waiting for you
