digital

Website analytics shows how demand forms before a booking happens and helps explain why guests behave the way they do

The unintended consequences we’re seeing now are a direct result of decisions made without fully understanding the complexity of hotel distribution

For hotels, this isn’t just another update. It fundamentally changes how you run, scale, and think about Meta ads. Here’s what’s new and why it matters

Performance Max for hotels can boost direct bookings and reduce reliance on OTAs, but it also lacks transparency and requires ongoing management

You have a social media plan and brand guidelines, but what’s the secret sauce? Here are some strategies for both Facebook and Instagram

It is unwise for hotels to rely solely on hotel guest personas. The way forward is interaction informed data and understand why guests make decisions

The luxury brands that continue to stand apart tend to be those whose identities are shaped by something beyond product alone

By understanding how color shapes emotions and decisions, hotel marketers can create campaigns that feel natural and engaging, creating lasting connections

When your website loses moment, it does not simply fail to close a transaction, it routes demand you created back into commission-bearing channels

Across paid search, retargeting, metasearch, and OTA channels, hotels routinely pay to convert guests who had already made the decision to book them