data

How to Turn Your POS and PMS Data Into Actionable Insights

It’s clear that data platforms are powerful tools for hotels to manage and interpret their data. It’s even more evident that cross-analysis between these platforms is very useful for mastering performance.

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How Hoteliers Use Data Science to Manage Rates

Up until now, data science has been focused on hotels’ main product: the guestrooms. But it’s starting to move into other areas, such as F&B and meetings.

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5 Tips for a Better Guest Experience: Mid Stay

The following mid-stay guest engagement strategies can help you drive your property’s long-term growth in RevPAR, ancillary revenue, and guest satisfaction

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BI: Open the Cookie Jar to Solve Your Revenue Pain Points

Business Intelligence, BI, is the key to your success! In order to use all the data revenue managers have, we must first understand the data that is available and then focus on how to use it.

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5 Tips for a Better Guest Experience: Pre-arrival

The days preceding guests checking in present hoteliers with a great opportunity not only to get guests excited for the stay and let them know what to expect but also […]

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Hotel Benchmarking Reports: The Value of Monthly Data

Sometimes, the best way to begin a blog is by borrowing a quote. It’s admittedly a conceit that helps contextualize your subsequent thoughts—an artistic device, like a voiceover in a […]

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Revenue Management: How to Use Data to Impact Your Bottom Line

Data analysis is increasingly becoming the game-changer in enhancing revenue management strategy, so it’s never been more important to harness its power in helping you price wisely.

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Making Smarter Decisions with Hotel Business Intelligence

A hotel marketing manager may need to understand the results of various promotional levers, which means feeding response data into campaign planning models and running scenarios

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What You Need to Know About Data Security to Protect Your B&B

Data security means protecting data from being accessed, stolen, or damaged by unauthorised persons. Data security may be impacted by cyber attacks and can have serious consequences

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Why Your Guests Should be at the Center of Everything

Just saying you’re now focused on your guests doesn’t mean you actually are. In fact, if you think about it, making this change means running a different business.

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