data
Quarterly Traveler Insights Report: New Year, New Outlook
While overall intentions to travel are high, traveler spending behaviors are expected to evolve, pointing to the growing importance of price and value
Data Driven Strategy: How to Anticipate and React to Market Trends
We look at what a data driven strategy is, and how the right tools can help access meaningful and measurable results that help you react to market trends
The 3 Step Process to Unlocking the Power of Guest Data
Hotels have long sought to understand the needs of their guests in order to provide the best possible service. These insights lie in untapped guest data
How Can Data Driven Strategies Improve Hotel Customer Experience
Here are four of the most effective ways data-driven strategies can help you improve the customer experience at your hotel
7 Ways Hotels Can Use Guest Data to Instantly Improve Sales
Guest data is at the heart of any sales or marketing campaign. It allows you to personalize your sales and marketing campaigns to create impact
Air Travel Is Back But Price Must Be Right
When it comes to booking air travel, it’s all about price, with atypical, low pricing a top thing consumers value, but airlines underestimate price impact
5 Pointers to Optimise Your Hotel Revenue Strategy for Profitability
With the challenges ahead, implementing an optimised hotel revenue management strategy can make a big difference in the profitability of your hotel business
9 Types of Hospitality Data: How to Collect It and How To Use It
As the third-party cookie crumbles, hoteliers must learn to collect and utilize data they already have to boost direct bookings and personalize experiences
With So Many Headwinds, Why Are People Still Traveling?
So, with rising inflation, record-high travel prices, flight disruptions and short-staffed hotels, why are people still traveling?
CCPA, CPRA and the Changing Privacy Landscape
For all qualifying hotels operating in the State of California, it’s crucially important to keep privacy practices and disclosures up-to-date and compliant