data

Quarterly Traveler Insights Report: New Year, New Outlook

While overall intentions to travel are high, traveler spending behaviors are expected to evolve, pointing to the growing importance of price and value

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car with lights streaking by reflecting the fast changing landscape of the digital customer journey and the importance of understanding it

Data Driven Strategy: How to Anticipate and React to Market Trends

We look at what a data driven strategy is, and how the right tools can help access meaningful and measurable results that help you react to market trends

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The 3 Step Process to Unlocking the Power of Guest Data

Hotels have long sought to understand the needs of their guests in order to provide the best possible service. These insights lie in untapped guest data

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How Can Data Driven Strategies Improve Hotel Customer Experience

Here are four of the most effective ways data-driven strategies can help you improve the customer experience at your hotel

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7 Ways Hotels Can Use Guest Data to Instantly Improve Sales

Guest data is at the heart of any sales or marketing campaign. It allows you to personalize your sales and marketing campaigns to create impact

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Air Travel Is Back But Price Must Be Right

When it comes to booking air travel, it’s all about price, with atypical, low pricing a top thing consumers value, but airlines underestimate price impact

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5 Pointers to Optimise Your Hotel Revenue Strategy for Profitability

With the challenges ahead, implementing an optimised hotel revenue management strategy can make a big difference in the profitability of your hotel business

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9 Types of Hospitality Data: How to Collect It and How To Use It

As the third-party cookie crumbles, hoteliers must learn to collect and utilize data they already have to boost direct bookings and personalize experiences

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With So Many Headwinds, Why Are People Still Traveling?

So, with rising inflation, record-high travel prices, flight disruptions and short-staffed hotels, why are people still traveling?

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CCPA, CPRA and the Changing Privacy Landscape

For all qualifying hotels operating in the State of California, it’s crucially important to keep privacy practices and disclosures up-to-date and compliant

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