booking

Travelers Are Using AI to Plan and Book, But Not How You Think

What we’re seeing is a classic behavior shift. Travelers don’t abandon familiar planning routines until they experience something meaningfully better

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How Agentic Hotel Distribution Can Become a Revenue Multiplier

When AI is embedded natively into how a hotel sells itself, distribution becomes a revenue multiplier, not a tech expense

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Why More Direct Bookings Can Mean Less Total Revenue

When you push harder for direct bookings, something changes. Something most hoteliers don’t account for until too late. Your total booking volume drops

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Pace vs Pick Up: Truth Behind the Numbers

If you only look at pick-up, you’re flying blind to the finish line. If you only look at pace, you’re reacting too late to the market’s daily shifts

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The Perfect Guest Check-In Experience …. Step-by-Step

From the moment someone walks through the door (or taps “check in” on their phones), every second counts toward shaping the guest experience

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How Independent Hotels Can Boost Bookings This Valentine’s

To attract more bookings, try doing something a little different. Here are some ideas for captivating travelers this Valentine’s Day

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7 Trends Shaping How Guests Are Booking, Browsing & Deciding

For hoteliers, understanding how guests behave is just as important as knowing where they book. Here are 7 hospitality trends shaping hotel bookings in 2026

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Luxury Email Design Should Be A Psychological Conversion Tool

There is a difference between “nice-looking emails” and an email that consistently drives direct bookings and protects brand equity

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Why a Hotel Newsletter Gets Deleted (And What Actually Works)

A hotel newsletter often fails because they’re built around what the hotel needs (bookings, revenue, etc) rather than what the guest wants

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Why Best Rate Guarantee is Irrelevant for Luxury Hotels

The Best Rate Guarantee is used to overcome a lack of trust, but luxury travellers aren’t worried about saving €20. They worry about making a wrong choice

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