Expedia: pay-for-positioning program riles hotel trade group
Expedia is broadening a program that gives a more prominent listing position to hotel operators in exchange for paying a higher commission on bookings. The program is an attempt […]
PwC: Robust outlook for Europe but Revenue weaker
A “robust” forecast for European travel is expected to drive hotel trading but revenue growth will remain weaker after an exceptional 2015, according to PwC’s latest European hotels forecast. […]
Expedia’s new tool that lets a hotel email with its bookers
Expedia has been doing roadshows at industry events for marketing and sales hotel professionals to introduce its tool for direct communication between guests (who book through the online travel […]
2 Guest Segmentation Algorithms Every Revenue Manager Will Be Using
NB: This is an article by Robert Hernandez, Revenue Discovery Analyst at Origin World Labs The most popular pricing algorithms are great for optimizing Rooms Revenue, but fall short when […]
US RevPAR Forecast Trimmed on Weak Transient Trends
NB: This is an article from Fitch Ratings Fitch Ratings has lowered its 2016 U.S. RevPAR growth forecast to 4%-5% from 4%-6%. RevPAR growth will not likely exceed 5% […]
Convert OTA Guests to In-House Bookings: 5 Ways to Succeed
NB: This is an article by Pete DiMaio of Fuel Travel We recently met with a hotel whose occupancy was comprised nearly 50% by OTA bookings. One out of […]
Why Airbnb Has a Data Scientist on Every Leadership Team
In this column, Coursera President and Co-founder Daphne Koller asks Riley Newman, Airbnb’s head of data science, to share his thoughts on the interdisciplinary values of understanding and utilizing […]
Brand call centers: How to combat OTA bookings
NB: This is an article by Doug Kennedy of Kennedy Training Network There are a number of tactics that a reservations sales agent can be trained to use when […]
Three ways extended stay can use better data to optimize revenue
Extended stay properties are a rapidly growing segment of the hospitality industry and face unique challenges and opportunities due to a dynamic set of market conditions inherent to the […]
Expedia’s new bidding model: Some hotel experts remain skeptical
Online travel-booking engines rarely change. So any wrinkle introduced by a company is bound to get a lot of close examination. Witness the industry’s attention to Expedia Inc’s gradual […]
