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The Four Stages to Successful Implementation of Guest Messaging

While the concept of guest messaging will be nothing new to hotel staff, there are certain considerations to keep in mind during implementation as a business tool. NB: This is […]

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4 Ways Mobile Technology Can Improve the Hotel Guest Experience

Research continually and consistently finds that there is a positive, statistically significant relationship between satisfaction and a host of business outcomes such as customer retention, loyalty, wallet share, referral etc. […]

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How to Choose the Best Bidding System for Your Hotel?

If you want to follow every single recommendations on how to do your job properly as a Hotel Manager, you might just get overwhelmed by the colossal amount of work […]

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Everything Your Hotel Should Know About the Google Maps Update

A few months ago, Google announced big changes to its Google Maps Platform. These changes included a new pay-as-you-go pricing structure that requires websites and applications that exceed a certain number […]

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Why and How You Should Apply the Netflix Model to Your Hotel

It’s easy to forget that Netflix started out as an ambitious DVD-by-mail company that nearly went out of business. Back in 2011, Netflix was being savaged by the media and […]

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Is TripAdvisor New Social App The Future of Travel?

More than ever, we are seeing brands trying to provide a one-stop shop for all our needs in order to keep us within their website or app. At Web Summit […]

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5 Big Reasons Your Hostel Needs a Cloud PMS

From managing dorm bed bookings and activity reservations to dealing with high staff turnover, managing a hostel is quite different to running a hotel. NB: This is an article from […]

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How Can AI Technology Manage the Hotel Guest Experience

Artificial Intelligence (AI) is estimated to increase hotel revenues by over 10% and reduce costs by 15%. NB: This is an article from Handy Travel Some of the practical examples […]

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Skill Sets Required to Manage the Hotel’s Digital Touchpoints

The Increasing Number of Hotel’s Customer Touchpoints: The customer’s booking and digital connection journey changes rapidly each day as new platforms are introduced and guests continually adjust their method of […]

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What is Likely Impact of Blockchain in Hospitality – Where Are We Now?

Hospitality Technology Next Generation (HTNG)’s recent whitepaper, Blockchain for Hospitality, not only increases awareness on the emergence of this new ledger technology but serves as a practical knowledge framework for hospitality […]

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