technology

The Modern Guest Experience & How Hotels Can Achieve It in 2019

Remember when the first hotel websites came online? It was 1994 and Hyatt was among the first chains to launch one. There were many years after this spent convincing the […]

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personalized loyalty schemes

Predictive Personalization and How It’s Revolutionizing Hospitality

The concept of leveraging technology to improve the user experience and increase hotel revenue simultaneously is what we call Predictive Personalization.

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5 Signs You Need to Change Your PMS

The signs that you need to change your hotel’s property management system (PMS) aren’t always that obvious. NB: This is an article from Welcome Anywhere This is because the PMS […]

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A Simple Question Maybe, but What is a PMS?

A Hotel property management system (Hotel PMS) is a software that helps hotels efficiently organize, schedule and manage their daily operations. NB: This is an article from Hotelogix It enables […]

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The Impact of Messaging Apps on APAC Travel

The mobile-only world is fast approaching in the travel industry. In terms of mobile booking rates for hotels, Asia is far ahead of the rest of the world, and China […]

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Making the Switch: Changing Your Hotel’s PMS Is Easier Than You Think

Ten years ago the thought of changing a property management system (PMS) was a very scary one for lodging operators. NB: This is an article from WebRezPro Working with on-property, […]

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Hotel CRM Platforms Will Become Extinct if They Don’t Evolve

The success of any hotel hinges on its ability to curate memorable guest experiences and lasting customer satisfaction. Of course, this mission rests heavily on a hotelier’s shoulders when we […]

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2019 Technology Action Plan for Hoteliers

Technology continues to become more and more important in the hotel industry. For consumers, technology means an easy life and their appetite for this lifestyle is insatiable. NB: This is […]

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The Most Promising Hotel Tech Trends: Future Casting into 2019

As technologists, we’re constantly tracking emerging trends while also monitoring the progress of trends maturing into the mainstream. NB: This is an article from OTAInsight We take stock of the […]

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Break Down Silos and Build Profit in Quest for Total Revenue Management

Booby traps and secret passages, solving puzzles and venturing into the unknown. The greater the goal, the harder the journey will be, and the pitfalls are aplenty as we chase […]

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