technology

Podcast: How to choose a New PMS (Episode 3 of 6)
In Episode 3 we will look at the Features you should consider when building your PMS wishlist. You have evaluated your needs, as in Episode 2, and this should help you build a feature list.
10 Ways to Improve Your Hotel’s Click Through Rate
Website visitors can be a tough crowd. In an era of adblock, 280 characters and fleeting attention spans, hotels are fighting against the odds to capture the imagination of potential […]
Using BI to Create a More Profitable 2020
Brilliant autumn leaves and that slight nip in the air signal the start of the fall season, and right along with it comes the start of hotel budget season. NB: […]

50 Years of The Hotel PMS (and why it matters)
Some PMS technologies will claim to offer some or all of these integrations, but with an open API, hotels can choose exactly which version of technology they prefer and access this in minutes.
The Top Challenges When It Comes to CRM
The primary role of the CRM is to enhance the guest experience — and thus increase profitability. To fulfil this role, it requires a single source of truth.
The Essential Website Strategy Checklist for Hoteliers
OTAs have mastered the art of conversion, with websites providing the ultimate user experience. To convince customers to book direct on your website, they need an optimal online experience.

Podcast: How to choose a New PMS (Episode 2 of 6)
We are continuing our 6 part series on How to Choose a New PMS. Over the course of the 6 episodes we will explore the following: What is the role […]
The Hype Behind Blockchain: What Is it and Why Is it Important to the Travel Industry?
The future of travel will be more secure, faster, and hopefully less fragmented as the industry begins to embrace blockchain and leave its fragmented past behind, creating an optimized infrastructure.
Anomaly Detection to Spot Inventory Issues to Avoid Revenue Leakage.
The idea of Anomaly Detection is to track the normal variation and flag the unexpected events. So in the world of availability tracking, what could possibly go wrong?
Analysis of Google’s Room Booking Module and Its Impact on Direct Sales
We should not ignore possible “cannibalisation” between Room Booking Module and Hotel Ads. We have no data on this, but it’s something that might well exist.