technology

Hoteliers need to understand the facts which drive their operations and the technology available to digitise and deliver a first-class guest experience

Integrating your chatbot with a booking engine means your bot can now guide your guests into completing their reservation from within the same conversation

Creating forecasts based on future data sources is a paradigm shift in revenue management and, truly, the future of how hotels will price their rooms

Those who make the right investments for their hotel and leverage digital technologies to elevate guest offerings will be in the best position to survive

So here’s to the real roaring ‘20s. A reimagined landscape with tremendous potential for the future of the hotel industry and revenue management

Unless a guest is logged into your website or booking engine, each time they make a new reservation, a new profile is created leading to duplicate data

Just like you should not depend on only a selected OTAs for bookings, you should not also depend only on OTAs to get your bookings

These impressive hotels offer guests an unrivaled experience on property, but also a unique and personalized experience with their website

In this video Stephanie and Connor look specifically at Hilton branded hotels and ways they can drive demand. Some of the ideas could be generic

We explore the relationship between technology and driving revenue for hotels by looking at things you can start doing now to get ahead