technology

Even for those app-loving, techy individuals who prefer a touch screen to a smile and kind voice, hotels must remember the importance of guests interaction

While data is important in managing your distribution and improving your profitability, it’s not everything – it’s about creating a strategy

This goes back to understanding the complexity of a hotel and how everyone from management to the front desk to maintenance will be using this tool

How revenue managers can leverage automation through sophisticated revenue management tools to boost business during the ramp-up

Hotels recognize upselling offers an opportunity to maximize revenue. However, without KPIs it is unlikely an upsell program will operate at maximum profit

Standing out from the crowd has been a perpetual task demanding full attention of any hotel, but has become even more apparent in the post Covid-19 era

Scott introduces us to GuestEQ, the solution, core differentiators and how frustration with antiquated operational practices led to developing the platform

Jos introduces us to Roomdex, the company, it’s solution, core differentiators and how their technology adds revenue in a higher efficient and effective manner

Having an on-brand design for your website may be the key in connecting with your customers at a time where many uncertainties exist

Now truly independent within your CRM, Audiences allows for the most detailed segmentation and personalization across all communications