technology

As each hotel stakeholder has their own segmented part of the booking funnel, each seeks out vendors that drive the specific metrics they care about

As you plan for reopening, you want the entire booking process to run smoothly for your guests as they embark on their next getaway bookings

Machine learning technology is critical to upselling because it takes the guesswork out of what to offer when to offer it, and how to price it

Competitive outdoor accommodation business of tomorrow will require a revenue management system that fully understands their operations to optimize revenue

As you tailor your marketing based on segment, demand forecasts, and behavior, you’ll gain momentum that drives your revenue management strategy forward

Modern hotels use tools or staff to make guests feel special. Modern hospitality means no BS, no time wasting, and guest-facing services delivered smoothly

To succeed, companies should have an automation environment with reliable historian data. Then, they need to adapt their big data to a form amenable to AI

The use of cryptocurrencies has skyrocketed in recent years and millions of people have already created a wallet in which to treasure their Bitcoin

The goal of guest feedback is to understand how to refine your guest experience and understand the needs of future travelers hoping to visit your property

By making your hotel website messages as personalized as possible, you can boost direct booking conversion rates and help ensure the season is maximized