technology

JA Resorts & Hotels desired an RMS that had the ability to deliver just in time optimal pricing decisions their Revenue Managers can rely on

Some need a CRM to better manage your business, while others want to communicate with customers, improve customer experience or manage customer support

Searcher conversion rate measures a booking engine’s success, whereas user conversion rate measures combined performance of your website and booking engine

Without shared access to available data and guest profiles across the group, booking opportunities are lost and returning guests go unacknowledged

Hoteliers should consider assembling a cross-functional commercial strategy team to review and adjust strategies based on macro environmental changes

Business strategy and impact on room (and other outlets) pricing is veering in so many different directions that analytics, without supervision, can’t track

There’s a new opportunity opening up in travel that will change the balance of power in hospitality over the next decade

I have been asking myself what would be relevant in the metaverse and if some forms of optimization and revenue management could be applied to the Web 3.0?

Faced with constant uncertainty in the international hotel market, we must look for strategies to differentiate ourselves from our competitors

What impact does mobile technology have on the hotel sector? How are hoteliers leveraging mobile platforms for guest loyalty, marketing and cross-selling?