technology

The more data you can connect to understand how it affects your performance, guest experience, and revenue, the better

In order to ensure that all hotel stakeholders are aligned, it is important to understand their revenue management ‘wants’ and hear them in their own words

In this discussion we talk about the Beonprice brand evolution to BEONx, what BEONx is, sustainable profitability and digitalization

While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations

The guest experience is the sum total of a guest’s interactions with a property and its team members throughout the guest journey

Where there is no revenue management strategy there is no knowledge about the customer, price, positioning and target audience

Be aware of this shift in consumer mindset as we move on to discussing the benefits of a CRM system for your hotel business

Investing in hotel technology may not be the answer to all of your problems, but the forward thinking hotelier will be adopting tech in the right places

To help you make the right switch to a better hotel RMS, we’ll go over the four most common RMS-switching myths so that you know what to look out for

Benefits of digital hospitality cannot be ignored anymore as more and more hotel leaders are adapting and actively using them to better guest experiences