What Reviews Have Your Guests Left In Recent Months?

In the summer of 2022, the platform that collects most reviews remains Booking with 53%. It is followed by Google (16%), TripAdvisor (9%) and Facebook (2%)

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Fake Hotel Reviews Have Serious Consequences

If a consumer suspects any of your positive hotel reviews are fake, they’ll lose trust in other positive reviews and assume negative reviews are true

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4 Ways Your Guest Reviews Will Bring More Bookings

Guest reviews are an essential part of the booking process. Don’t ignore the feedback you receive. Make the most out of it, and more bookings will come

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6 Profitable Sources of Hotel Revenue Generation You Rarely Consider

The key is identifying all stages of the guest journey where you can create opportunities to generate more revenue and increase your profit margins

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Why And How Should You Respond To Guest Reviews

Responding to guest reviews can differentiate one hotel from another. Being responsive to guest feedback comes with many benefits. Here are some examples:

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Why Didn’t Guests Leave Reviews? 4 Ways to Get More Feedback

The importance of online reviews stems from a very simple idea: people trust the words of others more than the company itself; the data confirms this

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Reputation Management: You Know It Affects ADR Don’t You? [Event Replay]

Hear how maintaining a strong online reputation can help hotels drive bookings, stand out from the competition online and maintain profitability

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Why Upscale Hotel Developers Might Need to Reconsider F&B

Having adequate F&B is not a guaranteed competitive advantage but lacking sufficient hotel F&B has become a disadvantage

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How to Manage Online Reputation and Boost Your Hotel Revenue

You, as a hotel owner or revenue manager, have the power to create a solid reputation that helps you build a successful brand

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How to Reach and Attract International Travelers

With fewer restrictions being placed on travelers as they circle the globe, international travel is back and better than ever

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