revenue
The Revenue Managers Guide to Handling High Cancellation Rates
Today’s hotel guests are empowered and informed, which in some ways is very positive. However, it has also led to a trend of guests making multiple bookings far in advance, […]
4 Myths of Revenue Management
Revenue management doesn’t often find itself associated with mythical unicorns or other infamous folklore, but there are still some very common misconceptions that tend to swirl around the importance of […]
4 lessons that airline revenue managers can take from Trump
US President-elect Donald Trump proves that an unconventional approach can lead to victory, and Tom Bacon ponders what this means for airline managers Trump knows nothing about revenue management. But, […]
How To Find The Right Benchmarking KPIs For Your Hotel
Let me ask you a question: Does achieving a budget mean you are a fantastic hotelier? Or does it just mean that you/ the general manager is skilled at creating achievable budgets? […]
Look Beyond Your Rooms to Drive Ancillary Revenue in 2017
With 2017 on the horizon, the thought crossing every hotelier’s mind right now is, “How are we going to improve? What are we going to do differently next year to […]
10 Traits of an Ideal Revenue Manager
With recent improvements in technology and a focus on acquisition cost, the defining characteristics of today’s ideal revenue manager have changed—and through our work at Charlestowne Hotels, we’ve identified a […]
Group Bookings in New Year Brighten Hotel Outlook
NB: This is an article from TravelClick Committed occupancy* and average daily rates (ADR) for the first quarter of 2017 are showing major signs of growth with group travel leading […]
Morgan Stanley: Airbnb Threat to Hotels Only Getting Sharper
Not even President-elect Donald Trump can make the hotel industry great again. The industry is already experiencing trouble with lower occupancy rates and smaller profits per room, and a new survey from Morgan […]
Taking Flight: The Science of Revenue Management
Hotel revenue management has evolved into a very different science from what it was when airlines began using it many years ago, and one of the fascinating aspects of observing […]
Why Hotel Loyalty Won’t Shed the Spotlight in 2017
It certainly feels like 2016 has been the year of the loyalty program — which could also make it the year of direct bookings, of online travel agency innovation or […]