reservations

Reward loyal guests with a gift voucher and incentivise potential customers to spend more by giving them a voucher for additional hotel credit

The most significant pandemic effect was on mid-week occupancy, especially during the fall and winter months when most leisure travel slowed

Expanding your focus on the conversion funnel to see the full conversion cycle will make you better marketer and help minimize cancellations

Almost all hotels in the world are live on the channel, and for sure visibility to potential customers is greater than that of most websites

If you understand the value of high-quality data and business intelligence from reliable sources, you can get a clearer picture of the market

Here to show how to use your digital marketing tactics to encourage your guests to upsell themselves before and even during their stays

Following similar markets in other parts of the world, the DACH region has recovered occupancy at a faster pace than most markets in Europe

There is no ideal solution to this problem. Getting the maximum benefit from the discounts will mean giving away control to the OTA

With the CRS serving as the core of every hotel’s revenue and distribution strategy, there’s potential to build the platform of the future

Singapore performed particularly well with 191%, 156% and 121% increases in new bookings respectively for October, November and December