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Why WhatsApp for Hotels is a Guest Communication Game Changer

Let’s break down why WhatsApp is the MVP in hotel guest communications. We’re talking engagement through the roof – far surpassing old-school email

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5 Ways Hotels Can Use Generative AI To Improve Their Direct Channel

The content on your website is crucial. By employing the help of Generative AI, you can significantly reduce the time spent on content creation

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Conquering High Season: Direct Booking Strategies Hotels Need

The high season doesn’t have to be stressful. With the right strategies you can turn high season into a time of unprecedented growth and guest satisfaction

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OTA and Direct Booking: Finding the Right Balance

OTA dominance in the distribution space is hardly one you can ignore; almost 2-1 share of bookings. The primary drivers for this is their nimble nature

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How to Deliver a Frictionless Guest Experience at Six Key Stages

At each journey stage you can turn a guest into a brand champion. Hotels that get it right can gain more referrals, positive reviews and increased revenue

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a winner holding a cup and a loser looking sad reflecting how hotels can outperform otas without outspending them

Who Are The Winners and Losers of Google’s DMA Implementation?

Whatever the final figure, it seems very likely that the DMA has actually benefited the major OTAs rather than the hotel industry.

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Google’s March 2024 Core Update: Impacts & Insights

Along with content parameters, the core update included revised spam policies to address the increasingly sophisticated, targeted approaches

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How to Dance with Google: Dealing with SERP Volatility

Monitoring SERP volatility and adapting your strategies is key to maintaining search visibility. You’ll have to dance with Google to maximize its power

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How to Increase Visibility and Direct Revenue: Key Trends & Strategies

We explore how connected marketing & revenue strategies are a powerful ecommerce combination, leveraging the hotels direct channel to drive direct bookings

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hotel breakfast layout can be appealing to guests when booking and can drive revenue and profit

The Hidden Profit Potential of the Hotel Breakfast

On OTAs guests use “breakfast included” as a primary search filter. When it comes to maximizing profit, breakfast can be an overlooked revenue booster

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