hotels
SiteMinder’s hotel tech stack and revenue management
A couple of years ago, SiteMinder, the Australia-based hotel technology provider, targeted North America as a market, having already expanded to receive a majority of its revenue from hotels in Europe. The company’s progress was […]
Reservations Agents: It’s NOT “What’s Available”
NB: This is an article from Doug Kennedy, President of Kennedy Training Network Besides providing reservations sales training and telephone mystery shopping for the lodging industry, many companies have hired […]
Snapchat filters check in at independent hotels
Gurney’s Montauk, Revere Hotel and Hotel de Coronado are a few of the independent boutique hotels that are working to build awareness through Snapchat via a geofilter that excites guests, […]
US forecast: Cloudy with a chance of flat occupancy
Hotel revenue growth has slowed significantly in 2016, and sources said they expect that to continue through 2017 as occupancy flatlines. But even if performance might not be as positive […]
More hotels offer discounts for booking directly
Hotel companies are aggressively battling for online booking by offering their most loyal customers discounted rates for reserving directly with them. On July 20, Choice Hotels International will introduce a members-only discounted […]
Abu Dhabi hotels show revenue decline for May 2016
Hotels in Abu Dhabi were unable to offset the decline in revenue across the major operating departments in May despite significantly reducing both overhead and labour costs, according to latest […]
Influencer marketing is ideal for hotels
For the uninitiated, influencer marketing can be confusing. For starters, the success (or otherwise) of influencer marketing can be difficult to track. The same can be said of other promotional […]
5 Features Not In an Airbnb & How To Take Advantage
With the increasing popularity of the vacation rental website Airbnb, it is more important than ever to leverage your hotel’s unique qualities to ensure guests keep coming back to stay. […]
The 1-2-3 of Conversion Optimization for Hotels
Reaching your conversion goals is arguably the single most important function of your hotel’s website. Yet the vast majority of properties fail miserably at it improving conversion rates. And, remarkably, […]
Staying Ahead of Distribution Technology
Technology and the ever-evolving online distribution landscape have transformed the way travelers are booking their trips. This makes it an exciting time for consumers and hotels, particularly as we see […]
