hotels

CRM: A Hotelier’s Guide, part 4 — The proof that it works!

You may have guessed by now that we at Triptease are fully paid-up members of the CRM fan club. We believe that done right, it can work wonders for hotels, […]

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Close Customer Service Gap and Elevate Guest Satisfaction

Do you think your hotel provides outstanding service? How do you know your guest would say the same? Superior customer service policy is the foundation for the hospitality industry, and […]

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Hoteliers should embrace the new era of automation

There’s a new wave of automation coming, and we believe that it will bring first-class luxury experiences within reach of most hoteliers and guests for the very first time. Triptease […]

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5 Ways Hotel Marketing Automation Boosts Efficiency

  The battle for the attention of your guests has never been more intense. Fortunately, there are a few ways to help ease your hotel email marketing efforts to retain […]

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Front Desk Staff As A Distribution Channel

Your front desk staff is a gold mine for extra revenue. With a little bit of training, they can be trained to convert enquiry calls into bookings. More importantly, being […]

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6 keys to Digital Marketing success in 2018, Part 3: User experience

User Experience becomes even more important In 2018, user experience will be key for your site design and development initiatives. Site speed, readability, and site architecture will be critical to […]

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Airbnb: As professionals find success is there still room for sharers?

Ask Harvey Hernandez about his upcoming real estate project in Kissimmee, Florida, and he’ll respond with the easy charm and outsized boasts endemic to his industry. The 324-unit complex near […]

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Mobile Cloud PMS: Perfect For Independents, Groups & Brands

The traditional hotel PMS systems that have been the go-to choice for independents and multi-properties in the past are quickly being overshadowed by more modern cloud-based PMS systems. Legacy systems […]

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Social Media Madness: Actively Using Influencers Can Help Bottom Line

Have you ever had the experience of complimenting yourself in front of others? How about the experience of being complimented by someone else? Do the two experiences compare? Of course […]

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Airbnb Struggles to Balance Its Past and Future

Homesharing is how Airbnb got its start, with a couple of air mattresses on the floor of the San Francisco apartment CEO Brian Chesky and co-founder Joe Gebbia shared back […]

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