hotels

Anatomy of Guest Feedback After Crisis: What’s New, What’s Different?

We are currently experiencing ongoing changes in multiple parts of our lives: from how we socialize to how we travel and communicate, everything is different. NB: This is an article […]

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The Impact of Social Distancing on Hotel F&B Operations

Hoteliers are now forced to decide how best to run their hotel F&B operation, or if running it makes sense. Based on these findings, it’s food for thought

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How to Calculate and Monitor Your Break Even Point

As hotels re-open, it is crucial they’re mindful of their Break Even Point (BEP) to understand cost levels and determine what RevPAR is necessary to open

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COVID-19 Consumer Sentiment: The Travel Tides Have Turned Again

We asked a new question about the preference of mask ordinances in travel destination, and broke out questions based on responses. There is a clear divide

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graphic saying email is not dead

How has Hotel Reopening Affected Key Email Marketing Metrics?

Email marketing is a vital channel aiding in driving demand, revenue and maintaining brand awareness and this is still the same since the global pandemic

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How Hotels Should Adapt Meetings And Events

The coronavirus pandemic will change how hotels host meetings and events, and if done correctly, they can help the industry in both the short and long term

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Pandemic Shutdown will Result in Brand Contraction

While most hotel executives have long been bullish on robust brand expansion, many are singing a different tune during the pandemic

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5 Key Points on Spain & Portugal Hotel Performance

Spain hotel occupancy levels are starting to show signs of slight recovery after lifting restrictions. The market saw it highest occupancy level on 11 July

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Top 5 Things You Need to Know in Hotel Digital Marketing: July

As hoteliers plan their Q3 marketing strategy, it’s important to keep a pulse on the evolving digital landscape to make a greater impact on performance

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5 Ways Hotels Capture Returning Demand with Search Engine Marketing

This data can also be used to reach previous and new guests and grow your customer base through remarketing lists for search ads (RLSA)

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