hotels

We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool

For busy hoteliers who are trying to drive revenue after a very difficult year, email marketing can be the ticket to recovery

When it comes to hotel marketing and advertising, never underestimate the power of hotel Word of Mouth (both traditional and electronic)

Hotels will require commercial leaders with insights of revenue management, marketing and distribution whilst able to make informed decisions

Retention is key for your hotel. It’s helps build a long-term business model and acts as a firewall to reduce dependence on intermediation

Concern for the long-term profitability of your hotel assets lies with you alone. The cheapest option will almost always end up costing more

Early insights into Black Friday in 2020 indicate large increases in volume this year. Amazon Prime Day saw significant increases from 2019

Key to streamlining hotel operations for more profit is to look at hotel KPIs holistically. With benchmarking numbers in hand it’s easier

One thing is for certain, the hunger for travel still remains, and when it is safe to do so, the traveler will be out in droves

As hotels continue to grapple with the crisis impact, this comprehensive report explores steps hotels can take to navigate the ‘new normal’