hotels

Covid did not create cancellations, but it will perpetuate them. Hoteliers must understand the patterns because it helps determine how to combat the issue

Hotels that place greater emphasis on maintaining long-term relationships with existing guests rather than pursuing new ones benefit from higher profits

The one piece of tech that could be a true differentiator for an OTA is the skilful application of AI that could help to really understanding the customer

Direct selling, both telephone and website, has gained a large share of sales during the pandemic, demonstrating its great sales capacity and resilience

To help determine the best application of a revenue team for your hotel, let’s take a closer look at what is involved and the benefits of each approach

Once strategies are set, the system will execute these. You can return to the RMS either to apply new strategies or to check existing ones are delivering

In 2022, we forecast the majority of temporarily closed hotels will likely have reopened and demand growth will continue to improve as economy strengthens

The growing popularity of luxury hotels globally is being driven by factors such as increasing consumer awareness, affluence, and changing lifestyles

Today, social media is more than just a place to connect with your old high school friends. NB: This is an article from Travel Media Group Critical purchasing decisions are […]

As the hospitality sector eagerly gears up to open their doors and welcome guests once again, how you can make the best out of upselling for your hotel