hotels

As Guests Become Apped Out Welcoming Words Show Hotel Authenticity

Even for those app-loving, techy individuals who prefer a touch screen to a smile and kind voice, hotels must remember the importance of guests interaction

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image of face with data points around showing importance of data strategy

How a Data Strategy Can Improve Hotel Profitability and Direct Bookings

While data is important in managing your distribution and improving your profitability, it’s not everything – it’s about creating a strategy

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hotel employee and guest engagement with modern hotel automation technology

Three Advantages of Hotel Tech Built by a Hotelier

This goes back to understanding the complexity of a hotel and how everyone from management to the front desk to maintenance will be using this tool

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Hotels Should See Post-Pandemic Landscape as Opportunity to ‘Be Direct’

The gradual ramp-up this summer is great chance for hotels to be strategic about their return to business and set a better, healthier distribution strategy

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Who is Your Hotel Guest? How to Identify and Attract Customer Segments

Every piece of information beyond a guest name that you can collect will help inform your knowledge of their motivations, preferences, and purpose

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black and white picture of man sitting next to old technology depicting how a hotel is slow to invest in rms technology

Is Automation in Revenue Management Really the Answer?

How revenue managers can leverage automation through sophisticated revenue management tools to boost business during the ramp-up

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Spain’s Travel Sector Can’t Afford to Wait to Recover.

If current trends hold, it will take years for Spain’s travel sector to fully recover and the economic devastation could trickle into the broader economy

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Travel Comeback in United States: Spotlight on 4 Key Destination Markets

After over a year of government restrictions in the United States, vaccination rates have accelerated, and the nation is on the verge of a travel boom

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What Were the Booking Trends for March?

As the country begins opening up, consumers will gain back more confidence. Here are some booking insights looking at our data for March 2021

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10 Creative Ways to Repurpose Hotel Spaces to Increase Revenue

When researching revenue stream ideas for your hotel think beyond the hospitality industry. Challenging times are followed by an explosion of creativity

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