hotels

How to Leverage First-Party Data to Boost Guest Loyalty & Profit

Independent hoteliers who adopt a smarter, more sustainable strategy leveraging first-party data to personalize email and CRM marketing, see better results

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person holding a mobile with hotel website open possibly about to make a booking illustrating the power of mobile and AI

Mobile & AI: The Power Duo Driving Direct Hotel Booking

Two forces are leading the transformation in the way guests are booking hotels: mobile and artificial intelligence (AI). Hotels must adapt!

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a female face with a data overlay reflecting the importance for hotels to ensure their forecasting is guided by data but refined by people

Forecasting Should be Guided by Data and Refined by Humans

Having data isn’t the same as having strategic foresight. The critical gap lies in turning raw data into accurate forecasting that you can trust and act on

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man in airport lounge with his luggage reflecting the potential of ancillary revenues for hotels and the opportunities for hotels

Ancillary Revenue: How Airlines (and Beyond) Turn Extras into $Bns

From baggage fees to in-flight meals, and even loyalty-based perks, these ancillary revenues have evolved into a $148 billion industry for airlines alone

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​The Most Common UX Mistakes in Hotel Booking Engines

These most frequent UX mistakes in hotel booking engines directly lead to lost bookings and frustrated guests, often sending them to OTAs instead

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Find Your Fit: Smart Way to Build a Profitable Channel Mix

For hotels, the challenge isn’t just being seen, it’s being seen in the right places, at the right time. That’s why a smart channel mix is key

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How to Maximize Revenue Streams with Gift Card Solutions

Gift cards aren’t just one-time revenue; they help build guest relationships. When someone receives a gift card, they often spend more than the value

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Revenue Strategy? No, Most Hotels Have a “Fill the Beds” Mindset

Here is the truth most hotels avoid – if you don’t build your strategy around a clearly defined guest segment, you’ll end up chasing anyone and everyone

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Social Media for Independent Hotels to Compete with Big Brands

Social media success isn’t about the biggest budget. It’s about smart, strategic, authentic storytelling, something independent hotels do well

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How to Build a Sustainable Long-Term SEO Strategy

Whether you’re starting from scratch or refining your current efforts, this guide will help you build a solid, future-proof SEO plan

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