hotels

Recession Proof Your Hotel Marketing

You can’t really “recession-proof” your marketing, but you can set yourself up for success by being smarter than the competition

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The Importance of Personalisation

As consumers, we are all increasingly experiencing personalisation everyday from all kinds of brands we interact with – Spotify and Netflix, for example

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European City Tourism on Track to Recovery in Q4

When looking ahead at the 2023 outlook, Q1 in European city tourism is off to a good start as well at just -20% international arrivals compared to 2019

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From Beonprice to BEONx: The Evolution and Journey Ahead Video Interview YouTube Thumbnail

From Beonprice to BEONx: The Evolution and Journey Ahead

In this discussion we talk about the Beonprice brand evolution to BEONx, what BEONx is, sustainable profitability and digitalization

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person looking at a hotel neighbour reflecting that traditional comp set needs a serious update as it is not just geographical proximity anymore it is about winning the hearts of potential guests

How to Tailor Your Messaging to Reflect Your Hotel Brand Image

Apply these personalization and design strategies to grow your direct booking channel while ensuring that your hotel website stays true to your brand image

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The 7Ps of Hotel Marketing

Core to a good hotel marketing strategy is to promote the right product in the right place, at the right price, and at the right time to the right audience

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How to Improve Your Hotel Upsell Program to Boost Direct Revenue

While upsell can certainly boost your revenue, they can also deepen guest relationships. So, taking time to invest in some best practices will go a long way

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5 Things That Keep Travel Marketers Awake At Night

We may have entered the post post pandemic era of travel but there are still things that can keep many travel and hospitality marketers awake at night:

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Hold The Phone! 6 Tips for Converting Hotel Calls to Bookings

Every phone call should be treated as a critical opportunity to establish a positive relationship that results in a booking and, ultimately, a loyal guest

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woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction

The Power of Integrating AI into Your Hotel’s Call Center

While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations

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