hotels

Different booking patterns, changing guest preferences and new technology come together as hotel revenue managers work out room rates as well as upgrades

You must use what you know about your hotel guest segments to craft personalized touchpoints throughout the guest journey to deliver impactful experiences

Hotels need to double down on improving experiences at the individual guest level and at the systemic level to boost outcomes at scale

This is a shining example of how the power of technology and human interaction can create a memorable experiences. Sadly, this is the exception.

Hoteliers can bring their focus back to guests by reducing tasks from their ever-growing to-do list by opting to use automated solutions

Travel can be a force for good and travelers themselves are proving to be today’s changemakers, adopting more sustainable travel habits

It is important to stay current on popular social trends because it is a great way to reach new travel audiences and increase bookings at your hotels

Loyalty program members has grown faster than total room supply over the past 10 years, helping to expand the potential base of guests

There are several sources of revenue leakage in the hotel industry,. Addressing these can significantly impact a hotel’s financial performance

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