guest

Let us delve into the challenges associated with managing hotel cancellations and explore effective strategies to minimize their impact

If you follow the basic steps, email marketing is the most cost-efficient and easily automated marketing tool – perfect for busy hoteliers

While some rule-based chatbots are built for more straightforward tasks, an AI-powered chatbot is designed for intelligent and complex tasks

Guest sentiment data is another critical piece of the puzzle that can take hoteliers feedback gathering efforts to new heights

Hotels that have increased their direct booking rates, overall loyalty and guest satisfaction have done so by committing to a data driven approach

To improve guest satisfaction, hotels must focus on fully understanding guest preferences and creating unforgettable experiences

To help kickstart your hotel marketing strategy, we’ve compiled five clever booking engine messages and also included some witty copy ideas

Embrace the power of reputation management and watch your hotel thrive in the competitive hospitality industry

It’s not always about filling every room every night; it’s about attracting and retaining guests who bring the most value to your hotel

By displaying authentic user generated content, like reviews, social media posts and testimonials, hotels can build trust and credibility like never before