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Hotel Benchmarking: Insider Tips to Kickstart Your Journey
It is worthwhile to look beyond the traditional idea of a compset when benchmarking your hotel and consider dynamic compsets

Email Ideas That Turn Lookers Into Bookers
With recent privacy changes affecting targeted ads, the importance of email marketing is poised to increase even further

The Many Advantages of Upselling (Revenue, Loyalty, Satisfaction)
What you really need are ways to increase your revenue or cut your costs: upselling is a rare gems that provides just that

The New Relationship Between Upselling Cadence and Guest Engagement
When driven by upselling, digital guest engagement can strengthen loyalty, power retention and more importantly drive revenue

Forecasting Uncertainty – The Metric We Need
Forecasting uncertainty is important for pricing and it’s important for the cost-benefit analysis that an RMS needs to make on behalf of the clients

German Hotel Market Update, Group Business and Changing Compsets
We reflect on changes in the German hotel market over last 3 months. Touching on different regions, inbound travel, groups business, pricing and compsets

6 Things to Consider When Investing in an RMS
As you seek to optimize revenues, drive profits, save time, and outperform competitors, here’s how to find an RMS built to optimize your business segments

How Privacy Protection is Changing Email Marketing
With third-party data and many traditional email metrics gone for good, this first-party data is going to be vital to the success of marketing efforts

Recovery of Spanish Tourism: Summer Trends & Delta Variant UK Impact
The decisions taken regarding foreign mobility by the UK and Germany, two important markets for Spanish tourism, have had a strong impact on Spanish tourism

Four Steps to Becoming a Data Driven Hotel Organization
Business Intelligence is an organizational capability that has to be nurtured and grown. If you don’t create a culture of data analytics, no tools can help