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Today we look at 3 guest services that can be offered and booked through automation and which will help support your revenue recovery efforts

Once again, Europe is locked in new restrictions because of the spread of the Delta Variant and, as a result, tourist demand is slowing down

It is worthwhile to look beyond the traditional idea of a compset when benchmarking your hotel and consider dynamic compsets

With recent privacy changes affecting targeted ads, the importance of email marketing is poised to increase even further

What you really need are ways to increase your revenue or cut your costs: upselling is a rare gems that provides just that

When driven by upselling, digital guest engagement can strengthen loyalty, power retention and more importantly drive revenue

Forecasting uncertainty is important for pricing and it’s important for the cost-benefit analysis that an RMS needs to make on behalf of the clients

We reflect on changes in the German hotel market over last 3 months. Touching on different regions, inbound travel, groups business, pricing and compsets

As you seek to optimize revenues, drive profits, save time, and outperform competitors, here’s how to find an RMS built to optimize your business segments

With third-party data and many traditional email metrics gone for good, this first-party data is going to be vital to the success of marketing efforts