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a heart reflecting how important it is for a hotel to enhance the guest experience to build a strong reputation and loyalty

36 Actionable Ideas to Enhance Hotel Guest Experience

You must use what you know about your hotel guest segments to craft personalized touchpoints throughout the guest journey to deliver impactful experiences

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Rethinking the Hotel Tech Stack for Optimal Revenue Optimization

Fully understanding and optimizing your search and booking data is critical for driving revenue and strengthening engagement with travelers

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person with multiple laptops reflecting importance to a hotel of revenue management automation to ensure managers can focus on strategic issues and what is most important

What is Revenue Management Automation and Why is it Key?

Revenue management automation has been around for a number of years now. However, we now need to start thinking about automation at a higher level

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graphs which could reflect the new era of hotel revenue management moving beyond rates

What Is Hotel Rate Parity and Why It Is Important

Hotel rate parity is essential in today’s competitive landscape. Here is some advice that can be useful when trying to achieve it

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youtube video thumbnail image with pontus berner of berner+becker talking about the germna hotel market and whether summer 2023 will be positive

Is Summer 2023 Looking Positive for German Hotel Market?

In today’s discussion we take another look at the German hotel market as Pontus reviews Winter 2022 and looks ahead to the Summer season coming up

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shopping cart with different purchases reflecting attribute based selling (abs) and how hotels could benefit from adopting retail best practices

With ABS Hoteliers Can Leverage Retail Best Practices

Your guests want more control. When it comes to their hotel stay, ABS (attribute-based selling) offers the same retail style customization they are after

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boost hotel revenue with creative yield management strategies

Yield Management vs Revenue Management: What is the Difference

If I already have a yield management solution (either as a stand-alone or built into my PMS), why do I need a revenue management system?

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guest luggage at a boutique hotel reflecting how ai powered travel planning is reshaping research and booking

Marketing Tips for Small Hotels

With limited budgets and resources, it can be challenging to compete with larger hotels and chains that have a more extensive marketing budget and reach

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trivago metasearch hotel listing and new free booking links offering

All You Need to Know About Trivago’s New Free Booking Links

Just like Google, trivago has enabled free ads, which are ads that do not require a bid on the metasearch engine

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Booking.com Best Practice Guide for Hoteliers

We focus on the peculiarities, best practices, and other aspects of booking.com and provide some insights to help you set up in the best possible way

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