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google written on a laptop key reflecting their new travel feeds in search ads and how it will impact hotels

Understanding the Value Proposition of Paid and Free Google Hotels

To understand how the contribution of Google Hotels (both paid and free) has evolved over time, we split our set of hotels in two

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neon hotel sign saying no vacancy illustrating impact of overbooking and the risk to maximizing occupancy

How Stay Restrictions in Revenue Management Can Boost Your Topline

Depending on your property, guest demographics and demand patterns in the market, stay restrictions can be a great way to boost your revenue

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left brain and right brain coming together reflecting impact of emotional intelligence in revenue management to drive profitability

Dopamine and Power of Personalization in Boosting Hotel Revenue

In recent years, researchers have found dopamine can be triggered by positive online experiences, including the act of browsing or shopping on a website

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two people tugging on money reflecting the question are third party sites holding hotel profits for ransom

Which OTAs Cause the Worst Price Undercuts in Your Region?

It’s no secret that the volume of OTAs participating in the auction has skyrocketed, making impression share more and more difficult to obtain

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pie graph with a slice separated slightly suggesting why hotels should be focusing not just on growth but on net revenue growth

Why Aren’t Hoteliers Talking About the Most Valuable Metric: GOPPAR?

The metric we should pay attention to is GOPPAR because it’s the funds a hotelier has to work with. Why doesn’t GOPPAR have its own index like RevPAR does?

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icons of people being circled with a red pen reflecting importance for hotels to achieve revenue success by focusing on individual customer experience and the role of hyper personalisation

Hyper Personalisation: The Future of the Customer Experience

Hyper-personalisation goes beyond standard strategies for customising each touchpoint in the customer journey; it’s a whole new style of segmentation

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car with lights streaking by reflecting the fast changing landscape of the digital customer journey and the importance of understanding it

Data Driven Strategy: How to Anticipate and React to Market Trends

We look at what a data driven strategy is, and how the right tools can help access meaningful and measurable results that help you react to market trends

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traveller looking at a hotel review on a laptop reflecting importance of reputation management and it's impact on driving hotel revenue

Why Effective Reputation Management Is Key To Increasing Hotel Revenue

Why is reputation management crucial to a hotel’s ADR? That is simple, positive reviews lead to more bookings, and more bookings lead to higher revenue

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coins flying off reflecting how conversion rates can be impacted by parity performance

How to Calculate Your Guest Acquisition Cost (GAC) in 2023

Here we break things down for you, explaining how to calculate guest acquisition cost and the different costs to factor in

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computer screen with the word distribution reflecting importance of a strategic hotel distribution strategy

Upcoming Challenges in Hotel Distribution That May Interest You

2023 is still quite uncertain. Analyze your current distribution and make sure it is agile. Enhance your direct channels and take control of your prices

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